PooDuo Child Safety Standards
Last updated: 9 November 2026 · App: PooDuo (Android package name: com.pooduo.app) · Operator: Tekno
This page publicly states the standards PooDuo follows against child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM), in line with Google Play's Child Safety Standards policy and applicable laws.
Child safety point of contact
- App name: PooDuo
- Operator: Tekno
- Child safety contact email: teknobus.dev@gmail.com
- Public reporting page, no account needed: https://pooduo.com/report
1. Zero tolerance and 18+ only access
- 18+ audience: PooDuo is only for adults aged 18 and over. In Google Play Console, our target audience is set to 18+ and the option to restrict access for minors is turned on. The app has an age gate when you first open it. If an under-18 date of birth is entered, the app locks on the phone and nothing is sent to the server.
- Zero tolerance: PooDuo has zero tolerance for child sexual abuse and exploitation, child sexual abuse material, grooming, age or school baiting, and for anyone under 18 using the service.
2. Technical measures that prevent harm
- Text only (no photos or media): PooDuo has no photo, video, audio or file upload or sharing, so hosting image-based abuse material is not possible. All external links, phone numbers and social media account names are also blocked by the server filter.
- Real-time severe-content and age filter: Contact details, under-18 statements (including school-year hints, in five languages) and severe child-safety patterns are checked for every sender and in every place (group chat, one-to-one chat, usernames and the Bathroom Wall) as the message is sent. A severe child-safety match rejects the text at once and opens a top-priority report with a copy of the message.
- Grooming signals in one-to-one chats: In one-to-one chats, the last 10 lines are scored for age questions, under-18 claims, being home alone, secrecy, photo requests, meet-ups and moves off the app. When the threshold is passed, both people see a safety warning and a priority report is opened.
- What happens when someone says they are under 18: If a user says they are under 18 (or names a secondary or high-school grade) in chat or on the Wall, their one-to-one messaging is restricted right away and a priority review starts. Accounts confirmed to belong to minors, and their phones, are permanently banned.
- Human moderation required for each language: Free text is on only in languages that have a named native-language reader with a 12-hour target for child-safety reports. Other languages work with ready-made phrases only. A child-safety report in a language nobody can read is never closed using machine translation.
3. Reporting channels in the app and outside it
- Reporting in the app: You can report any message (by long-pressing it), user row, Wall post, Stats entry, Duo entry or recent session participant (using "Report someone from this session" on the end screen and in Settings, for 24 hours) under the "Child safety" and "Underage user" categories.
- Protection of the reporter: When you file a child-safety report, the reported person is blocked for you right away, once the copy of the evidence has been taken.
- Reporting on the web and by email: Anyone without an account can report a concern at https://pooduo.com/report or by writing directly to teknobus.dev@gmail.com.
4. Review time, evidence preservation and reporting to the authorities
- 12-hour target and automatic room slowdown: Top-priority child-safety alerts send an instant notification to the administrator's phone and an email alert. Our target is a human review within 12 hours (24 hours at most). If an open child-safety report passes 12 hours, the service automatically turns the room to ready-made phrases only and turns off one-to-one chat.
- Legal evidence preservation: When a human moderator confirms a child-safety case, rejects a Wall post and escalates it, or marks a case in a language nobody can read as "Unreadable" to wait for a native speaker, evidence preservation runs. All current message records of the target account (including chats with other people), the record headers (IP address, connection time, device ID, app version, the digest derived from the Google identity, and the Google ID number encrypted so that it can only be opened with a key kept offline), and the Wall posts and encrypted traffic records are copied into a separate legal hold record. These records survive the 25-hour purge and are never anonymised if the account owner deletes the account.
- Law enforcement and official reporting: Confirmed offenders and their phones are permanently banned, and the preserved evidence is reported to:
- The national police and emergency services (112 / Cybercrime Police in Turkey, the competent national police or Europol for threats to life), and
- In Turkey, the BTK Internet Hotline (İnternet Bilgi İhbar Merkezi, ihbarweb.org.tr / Alo 166) and the competent judicial authorities.